Privacy Policy
Decometrics (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our site, utilise our services (AI-driven financial analytics, predictive modeling for investments, automated wealth management, algorithmic trading solutions, risk assessment platforms), or otherwise interact with us. Our online platform showcases AI-powered financial solutions and attracts clients seeking advanced financial technology.
Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household ("Personal Information"). We may collect the following categories of Personal Information:
- Contact Information: Such as your name, email address, phone number, and company address when you make inquiries or register for our services.
- Professional Information: Such as your job title, company name, and industry.
- Financial Information: Limited financial details or transactional data necessary for processing payments for our services, though we typically integrate with third-party payment processors who handle sensitive payment card data directly.
- Usage Data: Information about how you access and use our site and services, including IP addresses, browser type, operating system, referring URLs, site navigation, and interaction with our content. This helps us understand user behaviour and improve our offerings.
- Communication Data: Records of your communications with us, including emails and customer support interactions.
How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Services: Operating our AI-powered financial solutions, delivering analytics, and managing your accounts.
- To Improve and Personalise Services: Developing new features, understanding your needs, and tailoring our offerings to better suit your requirements.
- For Communication: Responding to your inquiries, providing customer support, and sending important notices related to our services.
- For Marketing and Promotional Purposes: With your consent, we may send you information about our new services, features, or events that may be of interest to you.
- For Security and Fraud Prevention: Protecting our site and services from unauthorised access, use, or other illicit activities.
- For Legal Compliance: Fulfilling our legal obligations, resolving disputes, and enforcing our agreements.
Disclosure of Your Information
We may share your Personal Information with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you (e.g., cloud hosting, analytics, payment processing).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your Personal Information for any other purpose with your explicit consent.
Data Security
We implement appropriate technical and organisational measures to protect your Personal Information from unauthorised access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Your Data Protection Rights
Depending on your location and applicable laws (such as GDPR), you may have the following rights regarding your Personal Information:
- Right to Access: Request a copy of the Personal Information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete Personal Information.
- Right to Erasure ("Right to be Forgotten"): Request the deletion of your Personal Information under certain conditions.
- Right to Restrict Processing: Request that we limit the way we use your Personal Information.
- Right to Data Portability: Request to receive your Personal Information in a structured, commonly used, and machine-readable format.
- Right to Object: Object to our processing of your Personal Information in certain circumstances.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your Personal Information.
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
As part of our operations, your Personal Information may be stored and processed in any country where we have facilities or engage service providers. By using our site or services, you understand that your information may be transferred to countries outside your country of residence, which may have different data protection laws than those in your country. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection legislation.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently received Personal Information from a child under 18, we will delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Decometrics164 Kings Way
Melbourne, Victoria, 3205
Australia